Technology
As a Summit Partner, BearingPoint works closely with Salesforce to ensure our clients experience the best in technology, implementation and service. With over 180 Salesforce qualified consultants and deep industry insights from our team of experts, we are well placed to support our clients when it comes to innovative Salesforce multi-cloud solutions.
BearingPoint provides a fresh and unique approach to Salesforce projects, starting with the customer in mind. We believe that together we are more than business, and we leverage our Customer Experience (CX) First methodology, combined with our industry expertise, to work together with our clients to deliver tangible business outcomes which go beyond technology.
Our Focus Industries
As part of multinational organisation, we have a large and experienced team of professionals who have deep industry expertise, enabling us to provide targeted and specific Salesforce thought-leadership across a range of industries:
Salesforce for Insurance
Leveraging our long-standing experience within the UK Insurance sector combined with a deep understanding of Insurance relevant Salesforce products and features, we help clients shape their Salesforce platform strategy and maximize the benefits from their investments.
Salesforce for Consumer Goods & Retail
Leveraging our long-standing experience within the UK’s Agribusiness, Consumer Goods & Grocery Retail (CGR) sectors, combined with a deep understanding of relevant Salesforce and Industry Cloud products and features, we help clients shape their CRM platform strategy and maximise the benefits from their investments.
Salesforce for Automotive
Combining our industry leading experience within the Automotive sector with our Salesforce expertise, we help our clients design and realise best-in-class customer experiences from initial vehicle browsing through to in-life journeys like connected service renewals.
Salesforce for Government and Public Sector
Leveraging our long-standing experience within the UK public sector combined with a deep understanding of government and public sector relevant Salesforce products and features, we help clients shape their Salesforce platform strategy and maximize the benefits from their investments.
Salesforce for Utilities
Combining our industry leading experience within the Utilities sector with our Salesforce expertise, we help our clients design and realise best-in-class customer experiences.
Our CX First Methodology
We take the time to understand our customers, and work alongside them to achieve their ambitions. We care deeply about our client’s customers, which is why we leverage our CX first methodology. This methodology has been developed from our experiences gained during past engagements driving a customer-centric design and delivery model:
- Lead with customer journeys, not requirements
- Integrated, collaborative and self-sufficient teams and empowered product owners
- Heavy prototyping
- Continuous improvement ways of working
- Design thinking and Art of the Possible
- MVP-Foundation-CI approach
- Potentially shippable increments
- Modern DevOps
- Lean and agile BPM
Our Salesforce Product Experience
Building on our team's credentials, our Salesforce consultants have experience in designing and building innovative Salesforce multi-cloud solutions:
Sales
Community
App
Service
Commerce
IoT
Marketing
Analytics
Integration
Our Core Salesforce Services
If you are interested in understanding more about BearingPoint's core Salesforce services, you can see a breakdown below. This is by no means exhaustive, so please do reach out if you would like to understand how we can support you.
Platform, Industry & Digital Advisory
- Platform Strategy
- Programme Discovery Svc.
- Licensing Strategy & Audit
- Programme Rescue Svc.
-
- Programme Governance
- Architecture Governance
- Design & Build Services
- Test Services
- Biz Change & Enablement
- Business Process Re-Engineering
Our experienced team of Salesforce support and application maintenance specialists help our clients to drive stability and continuous innovation, effective user adoption as well as low total cost of ownership of your Salesforce platform.